For standard shipping we usually ship using USPS but may use UPS or FedEx. For Expedited Shipping we use UPS Two Day for street addresses and USPS Express for PO Boxes. Badger reserves the right to select the best method of
shipping on all orders.
At this time Badger does not ship outside of the United States. Click for ordering in Canada or for other International countries.
Badger stands behind the quality of every product we make. If ever a product doesn't meet the standards of quality you expect from Badger we will gladly replace it or refund your money - whichever you prefer. The Badger Guarantee applies to Badger products bought directly from badgerbalm.com.
Badger will also honor returns through authorized Badger retailers – please return to the retailer you purchased the product from. Proof of purchase may be required.
Ordering online at badgerbalm.com is safe and we make sure your order is secure. All of your personal information including credit card number name and address is encrypted.
If you have any problems ordering through our web site please give us a call and place your order at 1-800-603-6100, Monday through Friday, 9am-4pm EST.
Order by phone: Call 1-800-603-6100 to chat with a live, friendly Badger Monday through Friday 9am to 4pm EST. When calling after hours, please leave your name and phone number and a live Badger will return your call the next business day.
Order by fax or mail: Add items to your cart and print the cart once you have finished shopping. Please review your cart carefully before faxing to us at 603-352-4818. You can also download and print a blank order form which you can fill out then fax or mail in. If you prefer we would be happy to email, fax or mail you a blank order form, just email or call us. If you would like to pay by check you can send your order to us at:
Badger - Orders
P.O. Box 58
Gilsum, NH 03448
If you are ever dissatisfied with a Badger product that you purchased from our website (www.badgerbalm.com), you may return it to us for replacement or a refund. If you purchased it from a retail store please return it to them, or you may send it directly to us. Please include your receipt if available, and your contact information so that we can get your new product or refund to you.
Our return address is:
Badger - Returns
PO Box 58
768 Route 10
Gilsum, NH 03448
If you need to contact us you can email: firstname.lastname@example.org or call: 800-603-6100.
Have a recalled product? Click here for details.
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