Shipping, Ordering & Returns

Shipping

All orders ship out from Gilsum, NH 1-2 business days after you place your order.

Shipping Type
Order Total
Shipping Cost
Shipping Method (USA only)
Standard
$25.00 or over
FREE!
3-6 Day USPS, UPS or FedEx1
Standard
Up to $24.99
$7.00
3-6 Day USPS, UPS or FedEx1
Expedited
Any
$15.00
2 Day UPS or USPS 3 Day Priority2

You will will receive an email with tracking information the day the order ships with the estimated delivery date.

1 For Standard Shipping we usually ship using USPS but may use UPS or FedEx.

2 For Expedited Shipping we use UPS Two Day for street addresses and USPS 3 Day Priority for PO Boxes. Badger reserves the right to select the best method of shipping on all orders. Remember even expedited shipping orders will ship out 1-2 business days after we receive your order.

At this time Badger does not ship outside of the United States. Click for ordering in Canada or for other International countries.

Ordering

The Badger Guarantee

Badger stands behind the quality of every product we make. If ever a product doesn't meet the standards of quality you expect from Badger we will gladly replace it or refund your money - whichever you prefer. The Badger Guarantee applies to Badger products bought directly from badgerbalm.com. Badger will also honor returns through authorized Badger retailers – please return to the retailer you purchased the product from. Proof of purchase may be required.


Secure Online Shopping – SHOP NOW

Ordering online at badgerbalm.com is safe and we make sure your order is secure. All of your personal information including credit card number name and address is encrypted. If you have any problems ordering through our web site please give us a call and place your order at 1-800-603-6100, Monday through Friday, 9am-4pm EST.


Phone, Fax and Mail Orders

Order by phone: Call 1-800-603-6100 to chat with a live, friendly Badger Monday through Friday 9am to 4pm EST. When calling after hours, please leave your name and phone number and a live Badger will return your call the next business day.

Order by fax or mail: Add items to your cart and print the cart once you have finished shopping. Please review your cart carefully before faxing to us at 603-352-4818. You can also download and print a blank order form which you can fill out then fax or mail in. If you prefer we would be happy to email, fax or mail you a blank order form, just email or call us. If you would like to pay by check you can send your order to us at:

Badger - Orders
P.O. Box 58
Gilsum, NH 03448



Returns

If you are ever dissatisfied with a Badger product that you purchased from our website (www.badgerbalm.com), you may return it to us for replacement or a refund. If you purchased it from a retail store please return it to them, or you may send it directly to us. Please include your receipt if available, and your contact information so that we can get your new product or refund to you.

Our return address is:

Badger - Returns
PO Box 58
768 Route 10
Gilsum, NH 03448

If you need to contact us you can email: custserv@badgerbalm.com or call: 800-603-6100.

Have a recalled product? Click here for details.

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