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Privacy Policy

Introduction

 

Shopping online with badgerbalm.com is safe and secure - you don't have to worry about ordering online or about the information you give to us. We are very serious about protecting your privacy and the security of your personal data.

 

The purpose of this policy is to explain, with as much transparency and detail as possible, what personal data we collect when you visit and/or purchase from our website, why we collect it and what we do with it.

 

If you have any questions or concerns about any of this please contact us using information at the bottom of this page.

 

 

Personal information we collect

 

We collect information from you when you:

 

  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey
  • Fill in an online contact, request, or event signup form
  • Submit a product review
  • Write a comment on the Badger Blog

 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. This information is necessary for billing and shipping and to contact you regarding your order.

 

 

What do we use your information for?

 

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than as described below for the express purpose of delivering the purchased product or service requested.

 

To send emails: The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. We do not buy or sell email lists ever.

If you decide to opt-in to our email newsletter list, you will receive emails that may include company news, updates, related product or service information, etc. You may unsubscribe at any time using the 'unsubscribe' button in each email.

 

We store order history, and shipping data for fulfillment and accounting purposes. We do not store your credit card information, see more below.

 

 

 

How do we protect your financial information?

 

Credit Card Payments:

When you enter a credit card on our website, your sensitive cardholder data is entered directly onto a Authorize.Net hosted page without leaving W.S. Badger’s website. Your information is then handled by Authorize.Net which is a PCI DSS compliant merchant service provider. Your personal data is stored securely and safely on Authorize.Net’s servers and not held on W.S. Badger's servers or website, and we follow Authorize.Net’s compliant policies with regards to your cardholder information (https://www.authorize.net/solutions/merchantsolutions/merchantservices/security/).

 

PayPal Payments:

You can also choose to use PCI DSS compliant merchant service provider PayPal to process your payment on W.S. Badger’s website. PayPal’s encryption helps keep your online transactions heavily guarded from start to finish. You can click the option to use PayPal, and will be taken directly to your personal PayPal account in a separate secure window to verify payment information and billing information. Once the payment is processed you will be able to review and place your order with W.S. Badger.

 

 

Do we use cookies?

Yes. Like many websites we do use cookies to improve your browsing and shopping experience on badgerbalm.com. “Cookies” are tiny bits of information that provides a unique identification to your computer. These help save you time when you visit badgerbalm.com by recognizing who you are, what is in your shopping cart, etc. We do not and cannot use these cookies to collect any personal information about you. The only information we collect about you is what you give us when you register for an account, and this is only for purposes of order tracking, order fulfillment, and order history and we never share that information with anyone.

 

 

Most internet browsers are automatically set to accept cookies. You can choose to set your browser to not accept cookies, but this will significantly affect your experience across the internet and is not recommended.

 

Third Parties on our Website:

 

In order to provide additional functionality to our website we use a few third-party services which may use their own cookies. We recommend you view their privacy policies to learn more or to opt-out of their cookies.

 

Google – Google Analytics

PowerReviews – product reviews

Emma – Email lists including but not limited to (Badger Newsletter, Events at Badger, Trainings and Webinars, etc.)

Wufoo – Contact forms and requests including but not limited to (Customer Service Contact, Ecology Center Workshop, Various Trainings, Employment Application, Donation Request, Catalog Request, etc.)

Youtube – hosting some videos on our website

Vimeo – hosting some videos on our website

GoToWebinar – to sign up for our trainings and webinars

 

 

Social Media

Our website contains these links to allow you to share information. Each of these third party companies has their own privacy policies and terms and conditions and we recommend that you

 

 

 

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

 

European Union’s General Data Protection Regulation (GDPR) Compliance

Badger complies with the new European Union privacy law called the GDPR or the General Data Protection Regulation. Part of this law gives website users certain rights regarding their personal data. If you are a resident of a European Union country you now have the following rights:

 

To learn more about the GDPR visit their website: https://www.gdpreu.org/

 

 

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent except as expressly described herein.

 

 

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

 

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

 

Terms and Conditions

Please also visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of our website.

 

 

Your Consent

By using our site, you consent to our privacy policy.

 

 

Changes to our Privacy Policy

We do sometimes make changes and updates to our website and/or third-party services to improve the online learning and shopping experience and these changes may affect the way we collect and use your personal data. If we decide to change our privacy policy, we will post those changes on this page.

 

 

Contact Us

If there are any questions regarding this privacy policy you may email, call or write us at:

 

custserv@badgerbalm.com

800-603-6411 or

603-357-2958

 

W.S. Badger Company

PO Box 58

768 Route 10

Gilsum, NH 03448


Click Here to read our Terms and Conditions.


This policy was last updated June 2018.

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